Terms and Conditions – FRANCKGLASNI

EFFECTIVE DATE: MARCH 5, 2025

Welcome to FRANCKGLASNI! These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing or using our website, or by making a purchase from FRANCKGLASNI, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before proceeding with your purchase or using our services.

1. ACCEPTANCE OF TERMS

By using the FRANCKGLASNI website or making a purchase, you agree to abide by the terms outlined in this document. If you do not agree with any part of these Terms and Conditions, you should refrain from using the website and making purchases.

2. USE OF OUR WEBSITE

  • Eligibility: You must be at least 18 years old or have the permission of a parent or guardian to use this website and make purchases. By using this website, you affirm that you meet these eligibility requirements.
  • Account Creation: When you create an account on FRANCKGLASNI, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
  • Prohibited Use: You agree not to use the website for any unlawful, harmful, or prohibited purposes. This includes violating intellectual property rights, spreading malware, engaging in fraud, or attempting unauthorized access to our systems.

3. PRODUCT INFORMATION

  • Accuracy: We strive to provide accurate product descriptions, images, and prices. However, we do not guarantee that the content is free of errors. We reserve the right to correct any mistakes and update product details at any time.
  • Availability: Product availability may vary due to supply chain issues, and we cannot guarantee that all products will be available at all times. If a product is unavailable after placing your order, we will notify you and offer alternatives such as backordering, substitution, or a refund.

4. ORDER PROCESS AND PAYMENT

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email serves as an acknowledgment that we have received your order. However, it does not mean your order has been processed or accepted. Once payment is successfully processed and the order is shipped, you will receive a shipping confirmation email.
  • Payment Methods: We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. Payment is processed at the time of purchase.
  • Pricing: All prices are listed in U.S. dollars (USD). Taxes and shipping fees may apply depending on your location and the shipping method selected.
  • Payment Authorization: Your payment is authorized when you place an order, but we will only charge your account once the order is processed and shipped. If your payment is declined, we will notify you, and the order will not be processed until a valid payment method is provided.

5. SHIPPING AND DELIVERY

  • Shipping Methods: We offer various shipping options based on your location. Delivery times and shipping costs will be calculated at checkout.
  • Processing Time: Orders are typically processed within 1-2 business days. During peak periods, such as holidays or sales events, processing times may take longer.
  • Shipping Time: Once processed, orders are shipped based on the selected shipping method. Standard shipping typically takes 5-7 business days, while expedited shipping typically takes 2-3 business days. Delivery times for international shipments may vary depending on the destination country.
  • Shipping Delays: FRANCKGLASNI is not responsible for delays caused by external factors such as weather, customs delays, or issues with the shipping carrier.

6. RETURNS AND EXCHANGES

  • Return Eligibility: FRANCKGLASNI accepts returns within 30 days of receiving your order, provided the item is unused, in its original packaging, and in resalable condition. For more details, please see our Return and Exchange Policy.
  • Exchanges: We offer exchanges for items of equal or lesser value within 30 days of receiving your order. If the new item is more expensive, you will be required to pay the price difference.
  • Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 48 hours of receiving your order. We will arrange for a return, exchange, or refund.

7. INTELLECTUAL PROPERTY

All content on the FRANCKGLASNI website, including text, images, graphics, logos, videos, and software, is the property of FRANCKGLASNI or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or use any content without prior written permission from FRANCKGLASNI.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law, FRANCKGLASNI is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our total liability to you is limited to the amount paid for the specific product(s) purchased from us.

9. INDEMNIFICATION

You agree to indemnify and hold FRANCKGLASNI, its employees, agents, and affiliates harmless from any claims, damages, losses, or expenses (including legal fees) arising out of your use of our website, purchase of products, or violation of these Terms and Conditions.

10. MODIFICATIONS

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website or making purchases after these changes, you accept the revised Terms and Conditions.

11. GOVERNING LAW

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Utah, without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Utah.

12. CONTACT INFORMATION

For any questions, concerns, or inquiries about these Terms and Conditions, please contact us at:

📍 Address: Po Box 699, Fort Duchesne, Utah
📞 Phone: (435) 722-2756
📧 Email: info@franckglasni.com
🌎 Website: https://franckglasni.com