Privacy Policy

Effective Date: January 8, 2025

At Franckglasni, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make purchases from us. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with our website:

  • Personal Information: When you place an order, sign up for our newsletter, or contact us, we collect personal details such as your name, email address, phone number, billing and shipping address, and payment information.
  • Non-Personal Information: We also collect non-personal information about your use of our website, such as IP address, browser type, device information, and browsing behavior. This helps us improve your user experience and optimize the website’s performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Transactions: Your personal details are necessary to complete your purchase, process payments, and provide you with order confirmations and shipping updates.
  • To Improve Customer Experience: We may use your information to enhance the website, tailor our services to better meet your needs, and send you relevant marketing materials or promotions (with your consent).
  • To Communicate with You: We may send you important updates, notifications, and promotional offers. You can opt-out of marketing communications at any time by following the unsubscribe instructions in any email.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal data, including encryption technology, secure payment gateways, and access controls. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. We strive to protect your information, but we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, processing payments, or delivering products. These third parties are obligated to protect your information and use it solely for the services they provide to us. We may also disclose your information if required by law or to protect our legal rights.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, track site usage, and improve our services. Cookies are small files stored on your device that allow us to recognize you and remember your preferences. You can control cookie settings in your browser, but disabling cookies may impact the functionality of our website.

6. Your Rights and Choices

  • Access and Correction: You can review and update your personal information at any time by logging into your account or contacting us directly.
  • Opting Out of Marketing Communications: You can opt out of receiving promotional emails by clicking the “unsubscribe” link at the bottom of any marketing email.
  • Data Deletion: If you wish to delete your account or personal data, please contact us at info@franckglasni.com. We will comply with your request unless retaining the information is required by law.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided personal information, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Thank you for trusting Franckglasni with your information. We are committed to safeguarding your privacy and providing a secure online experience.